Terms & Conditions

Welcome to Southern Scents Co. by using our website and purchasing our products, you agree to comply with the following terms and conditions. Please read them carefully.

1. Introduction

These Terms and Conditions govern your use of our website and your purchase of products from Southern Scents Co. by accessing or using the website, you accept these terms in full. If you disagree with any part of these terms, please do not use our website.

2. Use of Website

  • You must be at least 18 years old to use our website or place an order. By using the site, you confirm that you meet this requirement.
  • You agree to use the website for lawful purposes only and not engage in any activity that could harm the website or other users.

3. Account Registration

  • When you create an account with us, you must provide accurate and up-to-date information. You are responsible for maintaining the confidentiality of your account and password.
  • You agree to notify us immediately of any unauthorized use of your account.

4. Product Information

  • We strive to provide accurate product descriptions and images. However, we do not warrant that product descriptions, images, or other content are completely accurate, current, or error-free. We are human and we make mistakes.
  • Prices and availability of products are subject to change without notice.

5. Order Acceptance

  • After you place an order, you will receive an email confirming receipt of your order. This email does not signify our acceptance of your order. We reserve the right to refuse or cancel any order for any reason.
  • In the event of product unavailability or pricing errors, we will notify you and either offer an alternative or cancel the order.

6. Payment and Pricing

  • All prices are listed in USD and are exclusive of applicable taxes unless otherwise stated.
  • We accept payments via credit and debit card. You agree to provide valid and accurate payment information.
  • In case of payment failure or fraud suspicion, we reserve the right to cancel the order.

7. Shipping and Delivery

  • We process and ship orders on business days only (excluding weekends and holidays).
  • We are not responsible for delays or shipping issues caused by shipping carriers. After we ship our products the journey of the package is out of our control

8. Shipping & Returns

  • Please refer to our Shipping & Returns Policy for details on returning items. We reserve the right to refuse returns that do not meet our policy criteria.

9. Intellectual Property

  • All content on our website, including text, images, logos, and product designs, is the intellectual property of Southern Scents Co. and is protected by copyright, trademark, and other intellectual property laws.
  • You may not use, reproduce, or distribute any content without our prior written permission and verbal consent. 

10. Limitation of Liability

  • We are not liable for any damages arising from your use of the website or your inability to use the website.
  • In no event shall Southern Scents Co. be liable for any indirect, incidental, or consequential damages, including loss of profits, data, or goodwill.

11. User-Generated Content

  • If you submit content (e.g., product reviews, comments) to our website, you grant us a non-exclusive, royalty-free, worldwide license to use, modify, and display this content.
  • We reserve the right to remove any user-generated content that violates our policies or is deemed inappropriate or harmful to others.

12. Third-Party Links

  • Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these external sites.
  • Accessing any third-party site linked from our website is at your own risk.

13. Termination

  • We reserve the right to terminate or suspend your access to the website without notice if you violate these terms or engage in unlawful activities.

14. Changes to Terms

  • We may update these Terms and Conditions from time to time. Changes will be posted on this page, and it is your responsibility to review them periodically.

15. Governing Law

  • These Terms and Conditions are governed by and construed in accordance with the laws of the United States of America, without regard to its conflict of law provisions.

16. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at info@southernscentsco.com