Here at Southern Scents Co. we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase from us.

1. Information We Collect

We collect the following types of information:

• Personal Information: When you place an order, create an account, or contact us, we may collect personal information such as your name, email address, billing/shipping address, and payment information.

• Non-Personal Information: We may collect non-identifiable information about your visit, such as your IP address, browser type, operating system, and browsing patterns (e.g., the pages you visit on our website).

2. How We Use Your Information

We use the information we collect for the following purposes:

• Order Processing: To process and fulfill your orders, including delivery and payment.
• Customer Support: To provide you with assistance, respond to inquiries, and resolve any issues with your order.
• Marketing & Promotions: With your consent, we may send you promotional offers, newsletters, or updates about new products and services.
• Improving Our Website: We analyze usage data to improve the functionality and user experience of our website.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following cases:

• Service Providers: We work with third-party providers (e.g., payment processors, shipping carriers) who assist us in delivering our services. They have access to your personal data only as needed to perform their services.
• Legal Requirements: We may disclose your information if required by law or in response to a legal request, such as a subpoena or government inquiry.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website. Cookies help us remember your preferences, track your shopping cart, and analyze website traffic. You can choose to disable cookies in your browser settings, but this may affect your ability to use certain features of our site.

5. Data Security

We take appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request the correction or deletion of your personal data.
• Opt-out of receiving marketing communications at any time by clicking the "unsubscribe" link in our emails.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please review this policy periodically for updates.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at info@southernscentsco.com